User Data Policy
Litigant Supported New Zealand Limited
Collection of Personal Information
Litigant Support New Zealand Limited ("LSNZ", "we", "us", "our") collects personal information provided by users through our website, online community, social platforms, and direct communication. This information includes but is not limited to your name, contact details, case details, and related personal information necessary to provide effective support and services.
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Purpose and Use of Personal Information
Personal information collected is used solely to:
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Provide personalized and effective support and assistance.
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Facilitate your participation in our online community, including social interactions, peer support, and networking.
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Enable appropriate matching for peer-support relationships.
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Communicate service updates, relevant information, and notifications.
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Comply with legal and regulatory requirements.
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Data Security and Confidentiality
LSNZ takes all reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Personal data is securely stored with restricted access to authorized personnel only.
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Data Access Requests
You have the right to access your personal information held by us. To request a copy of your data, please email admin@litigant-support.com with the subject line "Data Access Request." Include your full name, email address associated with your account, and your username or FAM number (if applicable). We will verify your identity and respond to your request within 30 days.
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Data Deletion Requests
We respect your privacy and your right to control your personal information. If you wish to request the deletion of your personal data from our systems, please follow the instructions below.
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How to Request Data Deletion
To request deletion of your personal data, please contact us via email at admin@litigant-support.com with the subject line "Data Deletion Request."
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What to Include in Your Request
Please provide the following information to help us process your request promptly:
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Full Name
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Email address associated with your account
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Username (if applicable) or FAM number
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Brief explanation or written confirmation that you wish to delete all personal data and information associated with your support and association with Litigant Support NZ.
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What Happens After You Submit Your Request?
Upon receiving your request, we will:
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Verify your identity to ensure the security of your personal information.
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Process your data deletion request promptly, typically within 30 days.
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Confirm via email once your data deletion has been completed.
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Please Note:
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Some information may need to be retained to fulfill legal, regulatory, or contractual obligations.
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Once deleted, data cannot be recovered.
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If your account is deleted, you will lose access to any services or products linked to your account.
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Third-party Disclosure
LSNZ does not sell, trade, or otherwise transfer your personal information to third parties unless required by law or with your explicit consent.
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Updates to this Policy
This policy may be updated periodically to reflect changes in our practices or applicable law. Users will be notified via email or through website notices.
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Contact Information
For questions, concerns, or further details regarding our data handling practices, please contact us at:
Email: admin@litigant-support.com
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